Child safety standards

SOTA TRADING ONE MEMBER PLC has zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) on Azmach. This page explains what we prohibit, how we find and act on it, and how to reach us. It applies to everything on Azmach: lives, guests, chat, comments, profiles, replays, clips, products and shops, and it's part of our Community Guidelines and Terms of Service.

What we prohibit

• Any content that shows, describes or promotes the sexual abuse or exploitation of anyone under 18, including drawn, edited or AI-made images.
• Sexualising children in any way: comments, poses, clothing, gifts or requests.
• Grooming: building trust with a child to abuse them, asking a child for photos, personal details, or to move to another app or meet.
• Sextortion, and trading, selling or linking to CSAM anywhere.
• Using lives, gifts, coins or shops to pay for or advertise any of the above.

How we keep children safe

• Age limits. You must be 13 or older to use Azmach, and 18 or older to go live, join a live on screen as a guest, earn from gifts or sell. We ask for your date of birth at sign-up and block accounts under 13.
• Automatic checks. Profile photos, product photos and shop banners are checked for nudity before anyone can see them, and every video live is checked every few seconds while it runs. Sexual content near someone who looks under 18 is blocked or paused at once and sent to our moderators first.
• Moderators. Our team reviews reports and flagged lives, with child safety reports at the top of the queue, and can end a live, remove content and close accounts.
• Chat protections. Chat filters block links and phone numbers, which is how groomers try to move children off Azmach. Hosts and room moderators can mute, remove and block people.

Reporting inside the app

Anyone can report a live, a person, a chat message, a clip or a product: long-press or open the menu, choose Report, then A child at risk. Reports are private, and the person you report never sees who reported them. You can also email [email protected].

What we do when we find it

• We remove the content and end the live straight away, and permanently close the accounts involved. There are no warnings or second chances.
• We keep the evidence securely, only for as long as the investigation and the law need it, and we don't let anyone else see it.
• We report CSAM and child exploitation to the relevant authorities: the Ethiopian Federal Police and, for content that may involve children anywhere, the National Center for Missing & Exploited Children (NCMEC) CyberTipline. We cooperate with law enforcement requests made through proper legal process.

Laws we follow

We comply with the child protection laws that apply to us, including the Criminal Code of the Federal Democratic Republic of Ethiopia and the Computer Crime Proclamation, and with the policies of the app stores that distribute Azmach.

Child safety contact

Our child safety point of contact handles reports, questions about these standards and requests from authorities: [email protected]. We answer child safety reports first.